Privacy Policy

Last updated: Mars 3, 2026

At Two at Tea, we are committed to safeguarding your personal information with the same care and dedication that define our brand. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our Services, or make a purchase. Our store is powered by Shopify, which supports us in delivering a secure and refined shopping experience.

By accessing our Services, you acknowledge and agree to the practices described below.

1. Information We Collect

We may collect the following categories of personal information:

- Contact details: name, billing and shipping address, email, phone number

- Payment information: payment card details and transaction data

- Account details: username, preferences, and settings (if you choose to create an account)

- Order and usage information: items viewed or purchased, cart activity, returns, communications, browsing behavior

- Device data: IP address, browser type, device identifiers, and similar analytics information

We collect this information directly from you, automatically through cookies and similar technologies, or from our trusted service providers.

2. How We Use Your Information

We use your personal information to:

- Provide and fulfill our Services, including processing payments, preparing worldwide shipments, and managing orders, returns, and exchanges

- Enhance your shopping experience, including product recommendations and personalized features

- Maintain security, detect fraud, and protect the integrity of your account

- Communicate with you, including order updates and client support

- Send marketing communications, where permitted by law (you may unsubscribe at any time)

- Comply with legal and regulatory requirements

3. How We Share Your Information

We may share your information with:

- Shopify, for hosting, payment processing, and operational support

- Trusted service providers, such as shipping partners, customer support platforms, and analytics services

- Marketing and advertising partners, when legally permitted and subject to your preferences

- Authorities or legal entities, when required by law

- Other parties, if you authorize or request it

We do not sell your personal information.

4. International Transfers

As a brand serving clients worldwide, your personal information may be processed in countries outside your place of residence.
For data transfers from the EEA or UK, we rely on legally recognized mechanisms such as Standard Contractual Clauses to ensure appropriate protection.

5. Your Rights

Depending on your location, you may have the right to:

- Access, correct, or delete your personal information

- Request a copy of your data (portability)

- Opt out of targeted advertising or data sharing

- Restrict or object to certain processing activities

- Withdraw consent for processing where applicable

To exercise these rights, please contact us at service@twoattea.com. 

We may request verification of your identity before processing your request.

6. Data Security & Retention

We maintain industry-standard security measures to protect your information.
We retain personal data only as long as necessary to provide our Services or comply with legal requirements.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

Two at Tea at Email: service@twoattea.com